• Section 2.1: Ethical Business Practices
• Section 2.1.1: Conduct business with integrity, honesty, and transparency.
• Section 2.1.2: Avoid any form of bribery, corruption, or conflicts of interest.
• Section 2.1.3: Disclose any personal relationships with MUTUK members that may create a conflict of interest.

• Section 2.2: Compliance & Legal Standards
• Section 2.2.1: Adhere to all applicable local, national, and international laws.
• Section 2.2.2: Respect intellectual property rights and confidentiality agreements.
• Section 2.2.3: Ensure all employees and subcontractors comply with legal employment practices.

• Section 2.3: Quality & Service Standards
• Section 2.3.1: Deliver products/services on time and as per the agreed specifications.
• Section 2.3.2: Maintain high-quality standards for goods and services.
• Section 2.3.3: Communicate proactively about delays, issues, or changes to agreements.
  

• Section 3.1: Vendor Selection Process
• Section 3.1.1: The organisation will conduct a competitive review before selecting a vendor.
• Section 3.1.2: Preference will be given to vendors from within the community, offering value for money, quality service, and ethical sourcing.
• Vendors may be required to submit proposals, quotations, or samples before approval.
• 
  
• Section 3.2: Payment Terms
• Section 3.2.1: Payments will be processed within 30 days of invoice submission, unless otherwise agreed.
• Section 3.2.2: Invoices must include detailed descriptions, dates, and amounts for transparency.
• Section 3.2.3: Any discrepancies or disputes must be resolved before payment processing.

• Section 4.1: Vendors must disclose any relationships (personal, financial, or business-related) with the organisation's members or employees that may improperly influence business decisions.
• Section 4.2: Vendors and their employees should not offer or receive gifts, favors, or incentives that could affect decision-making.
• Section 4.3: Any conflicts of interest must be reported to MUTUK immediately for review and resolution.
• Section 4.4: The organisation reserves the right to terminate agreements if a conflict of interest is not appropriately managed.
  

• Section 5.1: Vendors must protect sensitive information shared by the organisation.
• Section 5.2: No vendor may share or distribute confidential data, contracts, or project details without MUTUK’s written approval.
• Section 5.3: Any data breaches or unauthorised access must be reported immediately.
  

• Section 6.1: The organisation reserves the right to audit and review vendor performance periodically.
• Section 6.2: Poor performance, missed deadlines, or violation of agreements may result in contract termination.
• Section 6.4: Vendors must provide regular updates and reports on the progress of services or goods supplied.
  

• Section 7.1: Failure to meet contractual obligations.
• Section 7.2: Unethical or illegal business practices.
• Section 7.3: Repeated poor performance or unresolved disputes.
  

HOW YOU CAN HELP...

Your membership fuels impactful initiatives that make a difference. Thank you for your contribution!